Influence of Knowledge Sharing and Collaboration on Estate Surveying and Valuation Firms' Performance in Abuja, Nigeria

Abstract

This study examined the influence of knowledge sharing and collaboration on the performance of estate surveying and valuation firms in Abuja, Nigeria. It identified the various knowledge-sharing and collaboration mechanisms used by these firms, analysed their effectiveness, and the impact on the performance outcomes of the firms. To achieve these objectives, eighty-two (82) copies of the questionnaire were distributed to estate surveying and valuation firms in the study area via Google Forms, with a response rate of 85.36%. The data collected were analysed using frequency distribution tables, weighted mean scores, and correlation analysis. Results showed that direct person-to-person knowledge sharing and formal databases were the most common and effective mechanisms for knowledge sharing. IT-based tools, such as document management systems and video conferencing tools, were widely adopted; however, collaborative platforms were underutilised. The study also found that direct person-to-person sharing and formalised knowledge management significantly improve performance outcomes (r =0.284, p = 0.017) and     (r =0.500, p < 0.001). Brainstorming, collaborative problem-solving, and digital communication methods also have positive effects, but to a lesser degree. The use of project reviews and Scrum meetings exhibited a complex relationship with performance             (r = ?0.987, p = 0.002), being less effective in isolation but beneficial in structured contexts. The study recommends that estate surveying and valuation firms should leverage direct person-to-person knowledge sharing by organising regular face-to-face meetings, mentorship programmes, workshops, and brainstorming sessions to boost their performance.