EFFECTS OF NON-PARTICIPATION IN DECISION – MAKING ON THE JOB SATISFACTION OF SENIOR ADMINISTRATIVE STAFF OF CROSS RIVER UNIVERSITY OF TECHNOLOGY CALABAR, NIGERIA

Abstract

This study investigated the effects of non-participation in decision – making on the job satisfaction of senior administrative staff of Cross River University of Technology.  A survey research design was adopted in this study.  Two hypothesis were formulated to direct the study.  Simple random sampling technique was used to select 120 subjects of the study.  A nineteen-item questionnaire on the effect of non-participation of senior staff was used as the instrument for the study.  Simple percentage ad frequencies statistical tools were used to test the hypothesis.  The result showed that, participation in decision-making, approaches to decision making and the administrative style of the University management have a significant effect on the quality of decisions and staff job satisfaction.  Recommendations were made based on the findings of the study, university authority should employ warm relationship with senior administrative staff.  They should encourage group participation and regular meeting with staff to improve job satisfaction.